A recent study by the AMC Institute indicates that
AMCs produce higher net income for their clients than
staff-managed associations of similar size. The findings
seem to hold for association budgets of up to $5 million.
The study attributes the difference to what is called
pride of independence on the part of staff-managed
associations, and that independence coming with a
hefty price tag, due to the inefficiencies and overhead
burdens of smaller associations.
But is the choice really just between staff-managed
stand-alone versus an association management company?
Can overhead be reduced and inefficiencies be eliminated
another way? Any association that has been a subtenant
knows the savings of shared pubic spaces, mail/copy
room and kitchen. Plexus Consulting has taken the
simple concept of subleasing and enhanced it with
the plusses of outsourcing, shared staff, and internal
shared phone, data, and accounting systems. Those
are the plusses of an AMC, with out the minuses of
an AMC, which often entail diminishment of identity,
fitting into schedules that have to accommodate other
(bigger?) clients, and the enormous loss of institutional
memory, relationship history and operational continuity
that comes with the elimination of staff in the transition
to AMC service.
Plexus’ Incubator Model, retains key association
staff as association staff, so the organization can
move seamlessly back out on its own with ease and
at its own timing. During the incubation period, association
employees are assisted by Plexus staff as needed.
There need be no database conversion, phone line conversion
or new personnel system. If financial management is
needed, Plexus can operate in any of the major software
systems from Quick Books to ??(Solomon?). Plexus can
also step in on activities that are seasonally stressful
to staff, such as conferences, calendar membership
billings, annual reports and elections.
Stand-alone or AMC is a false choice when associations
can choose a third way through the Plexus Incubator
Model.