The National Association of College & University Business Officers (NACUBO) was faced with the challenge of developing a rapid and flexible organizational response in the face of technology driven competition and unprecedented customer demands. To address the challenge, NACUBO planned and implemented an effective strategy of collaboration with its volunteer-led regional organizations to streamline service delivery to their mutual constituency. Although the results have yet to be measured the level of consensus and willingness to cooperate has been no less than astounding.